Help & Support

Frequently asked

Getting started

How do I create an account?

Tap Join on the home page, enter your email or phone, verify with the OTP we send, then complete onboarding.

Should I sign up as a client or as an escort?

Pick Client to browse and contact escorts. Pick Escort to create a public profile, receive gifts and get bookings. You choose during onboarding.

How do I complete my onboarding?

Follow the steps shown after sign-up: role, basic info, location, profile photo, gallery and rates. You can skip and finish later from Profile.

How do I edit my profile, photos or rates?

Go to Profile → Edit profile. You can update bio, gallery, attributes, city and rates anytime.

Verification

How do I become a verified escort?

Go to the Verification page from your profile and submit a clear selfie holding a valid government photo ID.

What IDs are accepted?

National ID, driver's licence, international passport or voter's card. The name and photo must be clearly readable.

How long does verification take?

Most requests are reviewed within 24 hours. You'll get a notification once a decision is made.

My verification was declined — what now?

Open the notification to see the reason (usually blurry photo or mismatched name) and re-submit from the Verification page.

Discovery & search

How does search work?

We match your query against names, usernames, cities and bios of active profiles. Verified and Premium profiles rank higher.

Why doesn't my profile appear in search?

Profiles must be active, have a photo and a city set. New or inactive profiles take longer to surface — keep your profile updated and use Mega Blast to boost reach.

What is Mega Blast / VIP Blast?

Paid visibility boosts that push your profile to the top of discovery and notify nearby clients. Available from your profile and from the home page.

Premium

What does Premium unlock?

Premium gives you a verified badge styling, priority placement in discovery, unlimited messaging, advanced stats and the ability to receive Telegram shoutouts.

What's the difference between Premium and Premium Lite?

Premium Lite is a cheaper monthly tier with priority placement and unlimited messaging. Full Premium adds stats, shoutouts and higher visibility weight.

How do I upgrade?

Open the Premium sheet from your profile, pick a plan and pay with coins, card, transfer or crypto.

How do I cancel Premium?

Go to Settings → Account → Manage subscription, or contact support. Premium stays active until the end of the paid period.

Wallet & coins

How do I top up my wallet?

Open Wallet and tap Add coins. We support card, bank transfer and crypto.

How do I gift coins to an escort?

Open the escort's profile, tap the Gift button and choose an amount. The recipient is notified instantly.

How do withdrawals work?

Escorts can withdraw earned coins from the Wallet page. Payouts go to your saved bank account and clear within 1–3 business days.

Are there any fees?

Top-ups carry the payment provider's fee. A small platform fee applies to withdrawals and is shown before you confirm.

Messaging & chat

Who can message whom?

Clients can message any escort. Free users have a daily message cap; Premium users have unlimited messaging.

How do I block or report someone?

Open the chat, tap the menu and choose Block or Report. Reported accounts are reviewed by our safety team.

Telegram shoutouts

What is a Telegram shoutout?

A paid post that promotes your profile to our Telegram channels of clients in your city or country.

How do I buy one?

Open your profile, tap Telegram shoutout, pick a channel and pay. Posts go out on the next scheduled slot.

Safety & privacy

Is my data private?

Yes. We never share your personal data without consent. Verification IDs are stored encrypted and only accessible to our verification team.

How do I stay safe when meeting clients?

Screen clients first, meet in a public place, share your live location with a trusted friend and trust your instincts. See the Safety & Etiquette tips on your profile.

How do I delete my account?

Go to Settings → Account → Delete account. This permanently removes your profile, photos and chats.

How do I report abuse?

Use the Report button on any profile or chat, or contact support directly from this page.

Account & settings

How do I change my password?

Settings → Account → Change password. You'll need your current password to confirm.

I forgot my password — how do I reset it?

On the sign-in page tap Forgot password. We'll send a one-time code to your email or phone to set a new one.

How do I switch between light and dark mode?

Settings → Appearance. The app also follows your device theme by default.

How do I turn on push notifications?

Open the Notifications page and tap Enable. You'll get alerts for views, favourites, gifts and messages.

My account was suspended — what do I do?

You'll see the reason on the Suspended page. Contact support from this page to appeal.

How do I contact support?

Use the Contact us form below. We respond within 24 hours.

Contact us

Your message opens in WhatsApp pre-filled to our support line.